The Launch is just the beginning
After you have completed your site, you need to analyze the data you collect from it, learn from the visitors, promote your offerings and make constant updates. We know it is a task to remain consistent that is why we have a few solutions to keep you with your business. We think of web maintenance in three parts, Care, Support and Growth. Each level achieves a different result and requires a different strategy.
Gold Care Plan
We maintain access to your site, with an advanced monthly plan. We check the site for issues, advise when they arise, and make the changes upon approval. You may submit a limited number of changes to your content, such as adding blog entries, changing business information and updating marketing promotions.
4 of troubleshooting hours per month included
3 Hours of content, blog, and image updates included per month
Reminders of auto-renewals and other important alerts
Alerts of imperative account issues, auto-renewals, payment reminders, etc. as they come up
Higher priority scheduling for projects
Monthly Web Analytics Reporting
Silver Support Plan
We maintain access to your site, with an advanced monthly plan, checking for issues as they arise. We will implement minor fixes and inform you when they are completed. If there are major adjustments that effect the useability of your site, we will inform you of downtime and direct any traffic to our internal support ticketing system.
Reminders of auto-renewals and other important alerts
Higher priority scheduling for projects
Reporting
6 Hours Included
6 Hours content, blog, and image updates included per month
Platinum Growth Plan
Our website growth plan is suited for e-commerce websites that require a lot of attention. We provide technical support to your customers via chat or email for any problems that may arise due to the technical issues.
Reminders of auto-renewals and other important
Higher priority scheduling for projects
8 Hours Included
8 Hours content, blog, and image updates included per month
